Unable to Launch BankerInsight.exe from Pega Robot Studio on Windows 11 25H2

Hi Team,

I am facing an issue while launching and interrogating the BankerInsight Windows application from Pega Robot Studio.

My environment details are:

  • Operating System: Windows 11 Home Single Language
  • Windows Version: 25H2
  • OS Build: 26200.9457
  • Application: BankerInsight.exe
  • Application Path: C:\rpa\BankerInsight\BankerInsight.exe

I have configured the Windows application in Pega Robot Studio with the following settings:

  • Path: C:\rpa\BankerInsight\BankerInsight.exe
  • StartMethod: Start
  • StartOnProjectStart: True

However, when I try to launch the application from Pega Robot Studio, I receive the following error:

Unable to start process BankerInsight.exe. Start process injected C:\rpa\BankerInsight\BankerInsight.exe failed.

The BankerInsight application launches successfully when I run the EXE manually from Windows Explorer.

Could you please help me identify the root cause of this issue and provide the recommended resolution? I have attached screenshots showing my Windows version, Pega Robot Studio configuration, and the exact error message for reference.

Any guidance or recommended solution would be greatly appreciated.

Environment Details:

  • OS: Windows 11 Home Single Language
  • Windows Version: 25H2
  • OS Build: 26200.9457
  • Application: BankerInsight.exe
  • Application Path: C:\rpa\BankerInsight\BankerInsight.exe

pls referee below screen shoots

image

Thanks in advance for your support.