# Threads are not visible in clipboard tool beyond zoom of 110% - Pega 7.1.9

**URL:** <https://forums.pega.com/t/threads-are-not-visible-in-clipboard-tool-beyond-zoom-of-110-pega-7-1-9/1385>\
**Category:** Blueprint and App Design\
**Tags:** experience-designer, low-code-app-development, 7-1-9, dev-designer-studio, pega-platform\
**Created:** [March 14, 2022, 9:44am UTC](https://forums.pega.com/t/threads-are-not-visible-in-clipboard-tool-beyond-zoom-of-110-pega-7-1-9/1385 "2022-03-14T09:44:44Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![Manoj\_Sandoori](https://yyz2.discourse-cdn.com/pega/user_avatar/forums.pega.com/manoj_sandoori/32/3163_2.png) [@Manoj\_Sandoori](https://forums.pega.com/u/Manoj_Sandoori)\
**Post date:** [March 14, 2022, 9:44am UTC](https://forums.pega.com/t/threads-are-not-visible-in-clipboard-tool-beyond-zoom-of-110-pega-7-1-9/1385/1 "2022-03-14T09:44:44Z")

</div>

Hi.

I am working on a windows 10 laptop and my client uses Pega 7.1.9

On launching clipboard tool, I wasn’t able to see threads to select in the clipboard tool.

On trial and error, came to know that threads are visible in the black background only when browser zoom \< 110% ( this is when, by default, the clipboard tool opens in a new window occupying around 70% of the screen size ).

Just want to know whether this issue is fixed ( threads being visible irrespective of zoom level ) in version 8.

Thanks.

---

<div class="post-metadata">

**Author:** ![Manoj\_Sandoori](https://yyz2.discourse-cdn.com/pega/user_avatar/forums.pega.com/manoj_sandoori/32/3163_2.png) [@Manoj\_Sandoori](https://forums.pega.com/u/Manoj_Sandoori)\
**Post date:** [May 21, 2021, 5:54am UTC](https://forums.pega.com/t/threads-are-not-visible-in-clipboard-tool-beyond-zoom-of-110-pega-7-1-9/1385/2 "2021-05-21T05:54:58Z")

</div>

Update as on 21st May,2021 → Above issue is still existing, replying on this question for greater visibility in the collaboration center.

---

<div class="post-metadata">

**Author:** ![MarijeSchillern](https://yyz2.discourse-cdn.com/pega/user_avatar/forums.pega.com/marijeschillern/32/23321_2.png) [@MarijeSchillern](https://forums.pega.com/u/MarijeSchillern)\
**Post date:** [March 14, 2022, 10:42am UTC](https://forums.pega.com/t/threads-are-not-visible-in-clipboard-tool-beyond-zoom-of-110-pega-7-1-9/1385/3 "2022-03-14T10:42:11Z")

</div>

@Manoj Sandoori your question is a year old. We would recommend simply posting a new question to be sure the question was not archived.

Moreover, you have not clarified the _browser type_ and version used on Windows 10.

This issue was seen in the past by a user who was using IE8. For IE9 and IE10, Pega 7 will no longer support the IE8 “compatibility mode” (EmulateIE8). Browsers in IE8 compatibility mode will not display correctly

Only IE11 is supported forPega 7.1.x.

 ![BrowserSupport719.png](https://pega1.discourse-cdn.com/pega/original/2X/2/2d462787502811e85f8997ce0f29e821d793d4eb.png)

Please see the [Pega Platform Support Guide](https://docs-previous.pega.com/platform-support-guide-7)and [Pega Platform Client Operating System and Browser Support](https://docs-previous.pega.com/pega-platform-client-operating-system-and-browser-support)

We don’t support browsers other than Internet Explorer for Developer Studio.

While non-IE browsers eg Chrome, work much better for that in 7.1 than in earlier versions, due to removing a lot of Active X controls in 7.1, they were not officially supported.

I checked an no Pega 8.x clients have experienced the issue you describe.

We recommend that you update as soon as possible.

If you encounter issues using IE10, feel free to log this as a new question for better visibilty on the forum.