Hello, may you kindly advise what’s the “System of record” used by fields defined in “case type” instead of other data objects?
Pls refer to attached picture for a sample data model list for GoGoRoad, downloaded from a Pega challenge, pls be noted the two red circles, my questions as below:
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In first red circle, row 12-16, may I know whether the “Pega Database” in row 12 is applied for row 12 -16 , or, just for row 12 only and row 13-16 without “System of record”?
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I add row 18-20 myself, for sample fields in the case type “Assistance Request” without any reference, e.g. Address and Invoice total, may I know, as in 2nd red circle, what’s their “System of record”?
Thanks.
