Socrates isn’t responding
Have tried all this:
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Refresh the Page – Sometimes, the chat session may time out. A simple refresh can re-establish the connection.
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Clear Cache & Cookies – If the issue persists, try clearing your browser’s cache and cookies and then restart your training session.
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Check Browser Compatibility – Ensure you’re using a supported browser (Chrome, Edge, or Firefox). Try switching browsers if needed.
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Disable Browser Extensions – Some ad blockers or privacy extensions might interfere with Socrates. Temporarily disable them and try again.
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Log Out and Log Back In – Sign out of your Pega Academy account and log back in to see if that resolves the issue.
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Try Incognito Mode – Open the training in an incognito/private browsing window to rule out browser conflicts.
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Check Your Internet Connection – A slow or unstable connection might prevent Socrates from loading properly.