# SLA for service rest not working **URL:** \ **Category:** User Experience\ **Tags:** performance, java-and-activities, communications-and-media, decision-management, 8-5, decisioning-architect, system-administration, user-experience, case-management\ **Created:** [September 15, 2023, 10:05am UTC](https://forums.pega.com/t/sla-for-service-rest-not-working/5043 "2023-09-15T10:05:23Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![PrasadN16719109](https://avatars.discourse-cdn.com/v4/letter/p/258eb7/32.png) [@PrasadN16719109](https://forums.pega.com/u/PrasadN16719109)\ **Post date:** [September 15, 2023, 10:05am UTC](https://forums.pega.com/t/sla-for-service-rest-not-working/5043/1 "2023-09-15T10:05:23Z")
Hi All, I have enabled SLA for service rest for our CDH application. When i tested the service with date format exception, it is not picking the fallback activity which i have traced in the tracer. Please let me know if i have done something wrong. Maximum duration for service activity 4000 Maximum consecutive violations 3 Retry interval (seconds) 10 ---
**Author:** ![RaghuShankhawaram](https://avatars.discourse-cdn.com/v4/letter/r/ccd318/32.png) [@RaghuShankhawaram](https://forums.pega.com/u/RaghuShankhawaram)\ **Post date:** [September 22, 2023, 11:26am UTC](https://forums.pega.com/t/sla-for-service-rest-not-working/5043/2 "2023-09-22T11:26:11Z")
@PrasadN16719109 Can you elaborate on your usecase and which service are you enabling the Service SLA’s? ---
**Author:** ![B.Puneet](https://yyz2.discourse-cdn.com/pega/user_avatar/forums.pega.com/b.puneet/32/22255_2.png) [@B.Puneet](https://forums.pega.com/u/B.Puneet)\ **Post date:** [March 9, 2024, 10:43am UTC](https://forums.pega.com/t/sla-for-service-rest-not-working/5043/3 "2024-03-09T10:43:13Z")
@PrasadN16719109 I guess the SLA works only when the activity does not respond at all. But in your case you are throwing an error I believe. So please make the activity wait for that much time and then if you test it it should work.