We are configuring SAML for authenticating into our application with Okta as IdP. More details on what we have done in Pega 7.1 -
a. SAML Auth service used, so no changes in prweb.xml file.
b. SAMLAuthIDPCertStore which was created automatically has been used at IdP setting and SP setting of auth service.
c. Attribute NameID has been mapped to pyUserIdentifier
d. Auth service is built on our version of Unauthenticated ruleset (which has been saved as from original Unauthenticated)
1* While accessing application through IdP , are are getting “Unable to process the SAML WebSSO request : 1”
The log shows - Error while executing the Assertion Consumer Service activity : 1
pyAssertionConsumerServiceActivity - In this activity Java method to Parse the response message into SAMLResponse and RelayState is having exception.
@VinayakB16597079
The error message “Unable to process the SAML WebSSO request : 1” typically indicates an issue with the SAML response from the IdP. This could be due to a variety of reasons, such as an issue with the SAML Assertion, the SAML Response, or the RelayState. It could also be due to an issue with the parsing of the SAML response in the Assertion Consumer Service activity.
You may want to check the following:
- Ensure that the SAML response from Okta is correctly formatted and contains the necessary information.
- Check the configuration of your SAML Authentication Service in Pega, particularly the Assertion Consumer Service activity.
- Check the logs for more detailed error messages that might indicate where the issue lies.
If the issue persists, it might be a good idea to reach out to Pega Support for further assistance.
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