Predictive Diagnostic Cloud access

Pega-as-a-Service
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1

Hi team,

I’ve attempted to access the Predictive Diagnostic Cloud but receive the following error “Your registration with community and my support portal is not active. Contact help desk”. How can I resolve this issue?

Thanks in advance.

2

Hi @HeidiM17008142: Can you please help to look this and this to make sure you are meeting all the pre requisites.

Please also see this and this to understand the roles.

Thanks.