Post upgrade to 8.4 unable to login to Pega

Hi All,

We are seeing a weired behaviour post upgrade from Pega 7.3 to 8.4.3, i.e. we are seeing the environment works fine when we hit URL using http://localhost:8080/prweb but when we hit the url with the host name its giving login screen saying Application Preparing Applicaiton 8.4.3 as shown in the attachment. If anyone faced similar issue please let us know the resolution.

Thanks,

Naresh.

@NareshChandraA ,

Are you able to login using [email protected] username?

Is PRPC:Unauthenticated access group is configured in browser requestor type? Could you please review the current system name and make sure the browser requestor type is association with an application which is available and pointing to the latest platform version.

please try this out and update if this solves the issue.

Thanks

@GOWRISHANKAR The issue got resolved, this issue was because of samesite cookie which was set to None and which is blocking the user to make request on http but the same works fine if the request is with localhost.

To fix this we had to mention the below DSS value to blank,

  • Owning Ruleset: Pega-Engine
  • Setting Purpose: security/csrf/samesitecookieattributevalue

@NareshChandraA Can you please let me know how did you make this change? We are facing the same issue after setting the security/csrf/samesitecookieattributevalue to none, but unable to login using [email protected] as well. In that case how can i make the updation.