# Plans for Outlook Add-in to work with the new Outlook for Windows?

**URL:** <https://forums.pega.com/t/plans-for-outlook-add-in-to-work-with-the-new-outlook-for-windows/6364>\
**Category:** General\
**Tags:** email, other-industry, 8-7-3, data-integration\
**Created:** [March 11, 2024, 3:02pm UTC](https://forums.pega.com/t/plans-for-outlook-add-in-to-work-with-the-new-outlook-for-windows/6364 "2024-03-11T15:02:22Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![DavidC1963](https://avatars.discourse-cdn.com/v4/letter/d/6a8cbe/32.png) [@DavidC1963](https://forums.pega.com/u/DavidC1963)\
**Post date:** [March 11, 2024, 3:02pm UTC](https://forums.pega.com/t/plans-for-outlook-add-in-to-work-with-the-new-outlook-for-windows/6364/1 "2024-03-11T15:02:22Z")

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Outlook COM add-ins are not supported in the new Outlook for Windows.

For our users that are starting to use this new version, is there a solution in place or is it on the roadmap?

Could not find anything addressing this in prior forums/documentation.

Thanks in advance!

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**Author:** ![MarijeSchillern](https://yyz2.discourse-cdn.com/pega/user_avatar/forums.pega.com/marijeschillern/32/23321_2.png) [@MarijeSchillern](https://forums.pega.com/u/MarijeSchillern)\
**Post date:** [March 21, 2024, 2:42pm UTC](https://forums.pega.com/t/plans-for-outlook-add-in-to-work-with-the-new-outlook-for-windows/6364/2 "2024-03-21T14:42:32Z")

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@DavidC1963

From [Browsers and webview controls used by Office Add-ins - Office Add-ins | Microsoft Learn](https://learn.microsoft.com/en-us/office/dev/add-ins/concepts/browsers-used-by-office-web-add-ins), it seems Outlook 2016 Volume-licensed version uses IE11

Pega Infinity 23 does not support IE11

> **[Pegasystems Documentation](https://docs.pega.com/bundle/platform/page/platform/deployment/platform-support-guide/psg-os-and-browser-support.html)**

It may be because of this reason, the add in is not loading in your Outlook.