# Pega screen is not loading properly to the users in Pega8.6 version

**URL:** <https://forums.pega.com/t/pega-screen-is-not-loading-properly-to-the-users-in-pega8-6-version/5482>\
**Category:** User Experience\
**Tags:** financial-services, 8-6, user-experience, senior-system-architect, pega-platform\
**Created:** [November 25, 2023, 6:09pm UTC](https://forums.pega.com/t/pega-screen-is-not-loading-properly-to-the-users-in-pega8-6-version/5482 "2023-11-25T18:09:27Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![cmkmurali1](https://avatars.discourse-cdn.com/v4/letter/c/bb73d2/32.png) [@cmkmurali1](https://forums.pega.com/u/cmkmurali1)\
**Post date:** [November 25, 2023, 6:09pm UTC](https://forums.pega.com/t/pega-screen-is-not-loading-properly-to-the-users-in-pega8-6-version/5482/1 "2023-11-25T18:09:27Z")

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Some times, User screen is not loaded properly.

All the section item goes to the left side of the screen.

This issue occurs weekly.We tried restarting server but no use

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**Author:** ![Anoop\_Krishna](https://yyz2.discourse-cdn.com/pega/user_avatar/forums.pega.com/anoop_krishna/32/22727_2.png) [@Anoop\_Krishna](https://forums.pega.com/u/Anoop_Krishna)\
**Post date:** [November 26, 2023, 5:32am UTC](https://forums.pega.com/t/pega-screen-is-not-loading-properly-to-the-users-in-pega8-6-version/5482/2 "2023-11-26T05:32:31Z")

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@MuraliKrishnac9608 please check below url for the fix.

[https://support.pega.com/question/user-screen-not-loaded-properly-some-times](https://support.pega.com/question/user-screen-not-loaded-properly-some-times)