Pega Robotics - Citrix - Client Id does not match server

General
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1

I have a solution with a Citrix context that I can run from Studio without issue. I can also run it by launching runtime from the same machine with Studio installed.

When I got ready to deploy it live as an unattended RPA on an install with just a runtime installation, I get an unhandled exception just before the main form opens. The error is “Client Id does not match server”. If I click Continue, the main form opens and I can use the automation.

I can run another automation without a Citrix context successfully on this machine.

I have tried uninstalling/reinstalling runtime with no success.

2021-10-18_PegaCitrixError.jpg
2021-10-18_PegaCitrixError.jpg647×371 90.6 KB

2

In case anyone else finds this in a search, this issue was corrected in v19.1.101.

BUG-692741:

This build adds support for using command-line arguments that exceed 255 characters when you start Robot Runtime on a Citrix server.

3

@BrianJ9608 Thank you Brian!