Pega Community Edition Issue

General
1

I recently encountered an issue with Pega community edition. I launched an instance of CE on the latest 26 version with the motive of understanding the latest features in Pega and also getting some hands on the latest version of Pega Smart Investigate. As part of the installation of smart investigate, I had to install bunch of other applications as prerequisite. One of them was Pega CRM. The jar for this was fairly large in size. It is more than 1GB and every time I tried to import it, it timed out and never went ahead with the import. I reached out to the support team on [email protected] but I didn’t get any satisfactory help and they kept on saying that they don’t provide one on one guidance on installation of software. I never asked for one on one guidance, rather I was asking for help as to why it was timing out while trying to import a Pega provided jar file.

So I have come to this forum to ask a basic question which the support team was not answering or to be precise, answering in an ambiguous way.

“Does Pega CE supports installation of other frameworks provided by Pega to see and learn by doing hands on? Or its only meant to be used to just check the latest features on the vanilla Pega product?”

If anybody can help or answer this from Pega community, it would be very valuable to me. Also I was not able to find any training or challenge which gives me an instance for Pega Smart investigate. That is why I was trying to install of community edition.

2

Hi @AkshayH4 ,

Here you can find the Missions in Academy

Pega Smart Dispute Foundation

Pega Smart Dispute Agentic Automation

Pega Smart Investigate Agentic Automation

I hope this will help you.

Thanks,

Ashok

3

thanks @Bhumireddy for the response. I have already gone through these courses and none of them has a challenge in it through which I can access an instance and go through the code myself. As I have mentioned in my original post, I am in search for an instance to check out the Pega smart investigate product and not just the theoretical stuff.

4

Hi @AkshayH4 ,

Please raise request for Pega Labs, Will see

Thanks,
Ashok

5

Pega labs request is not something I can raise right now. I think it goes through an approval process. I just wanted to know whether CE supports additional framework installation or not?

6

Hi @eddie.jm ,

Could you please help on this for @AkshayH4 ?

Thanks,
Ashok

7

“whether CE supports additional framework installation”

The short answer is Yes. However, we do not provide 1:1 training guidance for how to install other apps such as Customer Service or Smart Dispute in the Pega Community Edition trials. Also, you may bump into system limitations in the Community Edition - such as the file size constraints you are noticing.

I agree with Ashok. Pega Labs seems better suited to your use case.

8

Thanks Eddie, this helps a lot.

9

I ran into a very similar issue while experimenting with Infinity 26 Community Edition and wanted to share what I found in case it helps others.

Community Edition does support importing additional Pega applications, but there can be practical limitations when the application package is very large. In my case, PegaCRM.jar was approximately 1.38 GB and the import initially failed with:

java.io.IOException: File upload failed due to size limit

I increased the initialization/maximumfileuploadsizemb DSS value to 3000 and then restarted the Community Edition environment.

After the restart, I saw this in the logfile:

2026-08-06 20:36:43,701 [sse-nio-8443-exec-26] [ ] [ ] [ ] (leupload.MultipartUploadLimits) WARN - Defaulting max file upload size to 1536 MB as user input in setting initialization/maximumfileuploadsizemb is greater than maximum limit 2048 MB

And the Import Wizard was able to upload and parse the JAR successfully, and the installation proceeded past the point where it had previously failed.

Based on that experience, if anyone encounters a similar timeout or upload-size error:

Check the size of the JAR/RAP being imported.
Review the DSS prconfig/initialization/maximumfileuploadsizemb/default setting (can be increased to 2048 [mb]).

If the setting was changed, try restarting the Community Edition environment before testing again, by turning off, waiting, and then turn on

I cannot say whether every large package will work in Community Edition, but I was able to get PegaCRM 26.1 to import once the upload limit was adjusted and the environment restarted.

As for Pega Labs, I agree it can be a good option when available. In situations where the required approvals are not available, Community Edition may still be useful for learning and experimentation, provided the package size and environment limitations are understood.