AI transformation starts with understanding the basics: the progression from statistical AI and NLP to generative and agentic capabilities, and how these technologies help drive change for your business.
The AI at Pega documentation answers that, and much more.
What this gives you
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AI foundational understanding you can start from. The book opens with vendor-neutral AI Fundamentals and then explains how Pega delivers AI, so readers can enter at the right level and get to a confident adoption conversation faster.
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A holistic view of Pega AI. The documentation spans all four AI types: Agentic AI, generative AI, statistical AI, and NLP. It gives clients the complete picture of what Pega AI includes.
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A unified AI story across Pega products. The book connects Pega Platform (Blueprint, AI Assistant in Infinity Studio, Coach, Agents, Doc AI), Pega Cloud infrastructure (model choice, data security and privacy), and Apps (Customer Decision Hub, Customer Service, Sales Automation) into a cohesive story.
Make the AI at Pega documentation the authoritative technical reference you reflexively reach for when you want to learn more about Pega AI capabilities, and how you can use them to drive transformational change for your business.
