Hello All
I have upgraded our Pega instance from Pega 24’ to Pega 26’ to leverage on Pega Infinity Studio.
The Infinity Studio loads fine, however the AI Assistant doesn’t show, is this normal? is there a certain toggle that we need to enable to see them?
As far as I heard online the ai assistant is available for all (on-prem or on-cloud-pega ) and doesn’t require additional licensing, is this the case or I had this wrong?
No, we are talking about the AI Assistant that is in the Infinity Studio. Where you can link it with your own LLM Provider like github copilot etc. for Devs.
Indeed, that button does not exist, and I can’t find it anywhere. It might be the accessgroup but I have no idea what relevant roles I should add.
Regarding the button there is a when rule called pyEnableAIAssistant which I can private edit and set to True, the button appears but its not really usable.
One thing to note is that pyEnableAIAssistant checks if pzIsAutopilotEnabled is true which checks ‘@(Pega-GenAI:AutpilotUtility).pzIsAutopilotServiceAvailable(tools)’
pzIsAutopilotServiceAvailable(tools) → return tools.getPegaGenAI().getAutopilot().isServiceAvailable().
so it all goes down to isServiceAvailable but i don’t know how to get that to turn on, and i couldn’t find anything in the documentation.
appreciates the help.
After checking
It seems that the pyEnableAIAssistant returns false and the AI Assistant icon wont be visible if there are issues with the AI Assistant service (reaching Pega Cloud).
So does this mean, In order to use the copilot assistant with our own LLM, we need to connect to Pega Cloud first? makes no sense why would we need to connect to Pega.
Hi @Mohamad_Shokor ,
Quick read it sounds like you likely don’t have GenAI enabled nor any of the dependent services, e.g. Autopilot, configured. Do you have GenAI services included in your licensing? You will need PremBridge if you expect to use them outside of Pega Cloud.
If you want to use this without being in Pega Cloud/PCFG nor having PremBridge then you need to use this directly via your own Harness, e.g. Claude Code, Codex, GitHub Copilot, CLI of choice, etc. via the plugins that we provide in their respective marketplaces. You can’t use the AI Assistant in Infinity Studio without either of those things above.
Hello Domenic,
Thank you for checking, we do not have GenAI services in the licensing nor we are able to connect to Pega Cloud for security reasons.
Can you elaborate a bit more on using our own claude code/codex/github copilot via your plugins? how can we access those plugins, I did a quick look on anthropic official marketplace and there was nothing, same for github and codex.
Can you point me to the correct direction?
thanks Domenic, one last thing in the document we have `After you install the plugin and the skill set in an MCP-enabled environment, you can use any tools and agents`. Is there something we need to enable in the environment to have it ‘MCP-enabled’ or we simply follow the pega-setup ?
As long as you are on a supported version which you are if you are on Infinity 26 then you follow this after downloading and installing the plugin - GitHub - pegasystems/infinity-ai-plugins: infinity-ai-plugins · GitHub
Keep in mind your Pega instance will need to be reachable by whichever dev harness you use so if you hit issues there you’ll have to take that up internally.
alright, thanks!
