I am trying to use the “Where am I” feature in Pega 23. I have added pxWhereAmIChevronView to the case wide actions. When I launch this from a case I am getting an error “No status groups defined”. I have set the case status on each stage from the case type.
@EricL3813 The “Where am I” feature in Pega marks the user’s current position within a Case life cycle (stages and steps) and displays the current process diagram. This icon appears only to users who hold the Perform privilege.
The error “No status groups defined” might be due to a configuration issue. It’s important to ensure that the status groups are properly defined in the case type settings. If the issue persists, it might be a good idea to check the application logs for any additional error messages or warnings that could provide more insight into the problem.
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If you need further help I suggest that you log a support issue via the MSP and provide the INC id here so that we can help track it.