# Not able to log in pdn **URL:** \ **Category:** General\ **Tags:** 8-8-5, pega-academy, pega-platform\ **Created:** [June 16, 2025, 10:34am UTC](https://forums.pega.com/t/not-able-to-log-in-pdn/9589 "2025-06-16T10:34:53Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![AnudeepG16966530](https://avatars.discourse-cdn.com/v4/letter/a/ed8c4c/32.png) [@AnudeepG16966530](https://forums.pega.com/u/AnudeepG16966530)\ **Post date:** [June 16, 2025, 10:34am UTC](https://forums.pega.com/t/not-able-to-log-in-pdn/9589/1 "2025-06-16T10:34:53Z")
I’m not able to sign in PDN with my company email- [anudeep.gaddipati@njcourts.gov](mailto:anudeep.gaddipati@njcourts.gov). Please help. I have completed trainings and company wants to see them. ---
**Author:** ![SoumyajitB1](https://yyz2.discourse-cdn.com/pega/user_avatar/forums.pega.com/soumyajitb1/32/5894_2.png) [@SoumyajitB1](https://forums.pega.com/u/SoumyajitB1)\ **Post date:** [June 20, 2025, 7:57am UTC](https://forums.pega.com/t/not-able-to-log-in-pdn/9589/2 "2025-06-20T07:57:57Z")
@anudp Please check with [support@accounts.pega.com](mailto:support@accounts.pega.com) they can help you with you new email creation or password reset. ---
**Author:** ![Sairohith](https://yyz2.discourse-cdn.com/pega/user_avatar/forums.pega.com/sairohith/32/23362_2.png) [@Sairohith](https://forums.pega.com/u/Sairohith)\ **Post date:** [July 10, 2025, 5:48am UTC](https://forums.pega.com/t/not-able-to-log-in-pdn/9589/3 "2025-07-10T05:48:00Z")
@AnudeepG16966530 If you’re not able to log in to PDN using your company email, first check if your company email is added as the primary email in your My Pega (PDN) profile. Try logging out of all Pega-related sites and clear your browser cache and cookies. You can also try using a different browser or open an incognito window. If you’re still facing issues, it might be related to SSO or an old session. In that case, you should send an email to [email protected] with your company email, error details, and a screenshot if possible. They will help you reset your login or fix the issue. Make sure you complete these steps before contacting support to avoid delays.