# Not able to access Pega Academy

**URL:** <https://forums.pega.com/t/not-able-to-access-pega-academy/2962>\
**Category:** General\
**Tags:** pega-academy, system-architect\
**Created:** [July 25, 2022, 4:42am UTC](https://forums.pega.com/t/not-able-to-access-pega-academy/2962 "2022-07-25T04:42:51Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![PriyankaDuttaC](https://avatars.discourse-cdn.com/v4/letter/p/ba9def/32.png) [@PriyankaDuttaC](https://forums.pega.com/u/PriyankaDuttaC)\
**Post date:** [July 25, 2022, 4:42am UTC](https://forums.pega.com/t/not-able-to-access-pega-academy/2962/1 "2022-07-25T04:42:51Z")

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Hi team,

I am trying to access Pega academy to complete my Pega certification training but getting authentication token error. I have tried to log-out and login again but the error remains the same.

I have also tried access the training, dashboard links but those links too are not opening. I have cleared my browser cookies as well.

Can any one help with this?

Regards,

Priyanka

 ![PegaAcademyError.JPG](https://pega1.discourse-cdn.com/pega/original/2X/a/a1033d5f22a5b837787cfb19ae3ff6f1137283cd.jpeg)

 ![PegaAcademyError2.JPG](https://pega1.discourse-cdn.com/pega/original/2X/3/331a5d2ed43cc59d37bd67ac9bfcf9ede9fca656.jpeg)

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**Author:** ![MarissaRogers](https://yyz2.discourse-cdn.com/pega/user_avatar/forums.pega.com/marissarogers/32/22427_2.png) [@MarissaRogers](https://forums.pega.com/u/MarissaRogers)\
**Post date:** [July 25, 2022, 3:12pm UTC](https://forums.pega.com/t/not-able-to-access-pega-academy/2962/2 "2022-07-25T15:12:50Z")

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Hi @PriyankaDuttaC9678,

This issue is resolved now. We apologize for the inconvenience. Force a refresh of your browser: Ctrl + R (Windows) or CMD + R (macOS)

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<div class="post-metadata">

**Author:** ![PriyankaDuttaC](https://avatars.discourse-cdn.com/v4/letter/p/ba9def/32.png) [@PriyankaDuttaC](https://forums.pega.com/u/PriyankaDuttaC)\
**Post date:** [July 25, 2022, 9:53pm UTC](https://forums.pega.com/t/not-able-to-access-pega-academy/2962/3 "2022-07-25T21:53:51Z")

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@MarissaRogers Thanks for the quick resolution. Its working now. Much appreciated.

Thanks again.

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<div class="post-metadata">

**Author:** ![MarissaRogers](https://yyz2.discourse-cdn.com/pega/user_avatar/forums.pega.com/marissarogers/32/22427_2.png) [@MarissaRogers](https://forums.pega.com/u/MarissaRogers)\
**Post date:** [July 26, 2022, 12:17am UTC](https://forums.pega.com/t/not-able-to-access-pega-academy/2962/4 "2022-07-26T00:17:06Z")

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@PriyankaDuttaC9678 Thank you for letting us know this is now working for you!