# multiple email configuration for single case type

**URL:** <https://forums.pega.com/t/multiple-email-configuration-for-single-case-type/5447>\
**Category:** General\
**Tags:** email, case-management, pega-platform\
**Created:** [November 21, 2023, 10:11am UTC](https://forums.pega.com/t/multiple-email-configuration-for-single-case-type/5447 "2023-11-21T10:11:53Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![ramun16915856](https://avatars.discourse-cdn.com/v4/letter/r/eada6e/32.png) [@ramun16915856](https://forums.pega.com/u/ramun16915856)\
**Post date:** [November 21, 2023, 10:11am UTC](https://forums.pega.com/t/multiple-email-configuration-for-single-case-type/5447/1 "2023-11-21T10:11:53Z")

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Hi Team,

is there any possibility to configure the multiple email accounts to one case type . how we can achieve

Thanks,

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**Author:** ![MarijeSchillern](https://yyz2.discourse-cdn.com/pega/user_avatar/forums.pega.com/marijeschillern/32/23321_2.png) [@MarijeSchillern](https://forums.pega.com/u/MarijeSchillern)\
**Post date:** [November 28, 2023, 2:16pm UTC](https://forums.pega.com/t/multiple-email-configuration-for-single-case-type/5447/2 "2023-11-28T14:16:43Z")

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@ramun16915856 No, it’s not possible to configure multiple email accounts to one case type directly. If you want to use unique email accounts, you must create additional applications and email accounts for each Case Type.

[Email account limitations](https://docs.pega.com/bundle/platform/page/platform/case-management/email-account-limitations.html)