We have a requirement to build a tab in Customer service 25.1.2 for bank statements. There will be a table in this tab, and each row will represent a monthly account statement. The business would like to have a button or a link on this row, which once clicked will open a pop-up or a modal window to …

As indicated in my original post, each row does not represent a work object. Display link to work object will only work if these are work objects. We do not want to create work objects for each statements - we do not want the work object opening in a new tab once clicked either (there will be two op…

Display Link to Objects works for Data Reference data type. Could you please confirm how you’re displaying the list?

If the list is source from work class, we have an option to display a view on click of a link. [image] But, if it is from a data class, then this option is not available. The other alternative I can think of is to provide an action for the user. Add an action in Actions tab in the Data type. Conf…

Same thought as Ramesh, Statement should be a data object and you should be showing this as either a List View, Insight or maybe even data reference. List View if you are using a List View you can link to them [image] Insight You can use Insights to do the same, or use the new highlighted view…

@MarcCheong @RameshSangili This use case is somewhat common when displaying embedded data with multiple level of nested elements - objects and lists. Having a “preview/view” option to launch view with additional details could be simpler option to create partial view for case information section. We…

Modal or popup view needed for table row items

User Experience

RameshSangili (Ramesh Sangili) June 5, 2026, 1:53pm 2

We can use Display Link to Object in Table to display the additional information. Please check this article for more details - List View: Configuring a Table display

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Modal or popup view needed for table row items

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