# In higher environment we are getting blank pyadditionalaccessgroup in operator Id for the operators

**URL:** <https://forums.pega.com/t/in-higher-environment-we-are-getting-blank-pyadditionalaccessgroup-in-operator-id-for-the-operators/8903>\
**Category:** Blueprint and App Design\
**Tags:** low-code-app-development, security, pega-platform\
**Created:** [January 25, 2025, 7:37am UTC](https://forums.pega.com/t/in-higher-environment-we-are-getting-blank-pyadditionalaccessgroup-in-operator-id-for-the-operators/8903 "2025-01-25T07:37:41Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![NishanthiT16608260](https://avatars.discourse-cdn.com/v4/letter/n/9de0a6/32.png) [@NishanthiT16608260](https://forums.pega.com/u/NishanthiT16608260)\
**Post date:** [January 25, 2025, 7:37am UTC](https://forums.pega.com/t/in-higher-environment-we-are-getting-blank-pyadditionalaccessgroup-in-operator-id-for-the-operators/8903/1 "2025-01-25T07:37:41Z")

</div>

Hi Team I need your assistant to resolve the issue.

In higher environment we are getting the blank pyadditionalaccessgroup for the operators ,for example if operators having blank pyadditionalaccessgroup once they have login to the Pega environment the ID got automatically corrupted.I need your assistant how to resolve the blank pyadditionalaccessgroup. Please pour your suggestion

---

<div class="post-metadata">

**Author:** ![Kishore\_Kumar\_Madduri](https://yyz2.discourse-cdn.com/pega/user_avatar/forums.pega.com/kishore_kumar_madduri/32/12808_2.png) [@Kishore\_Kumar\_Madduri](https://forums.pega.com/u/Kishore_Kumar_Madduri)\
**Post date:** [January 28, 2025, 9:53pm UTC](https://forums.pega.com/t/in-higher-environment-we-are-getting-blank-pyadditionalaccessgroup-in-operator-id-for-the-operators/8903/2 "2025-01-28T21:53:53Z")

</div>

@NishanthiT16608260

Not clear on the issue, you mean to say when users login the pyadditionalaccessgroups are set to blank?

If so check on the authentication side, if sso authentication check the model operator referred in authentication rule or check in post authentication activity whether any manipulations are done updating pyadditionalaccessgroups.

---

<div class="post-metadata">

**Author:** ![NishanthiT16608260](https://avatars.discourse-cdn.com/v4/letter/n/9de0a6/32.png) [@NishanthiT16608260](https://forums.pega.com/u/NishanthiT16608260)\
**Post date:** [February 11, 2025, 2:25pm UTC](https://forums.pega.com/t/in-higher-environment-we-are-getting-blank-pyadditionalaccessgroup-in-operator-id-for-the-operators/8903/3 "2025-02-11T14:25:33Z")

</div>

@Kishore Kumar Madduri Thanks for the information will check