How to retain the individual sorting or filtering preference on My work list ?

[Sudheer_Nimmagadda]

Client has a requirement to allow individual sorting and filtering of the My Work list, and these individual preferences must be retained.

Requirement:

1. Go to the My Work list.
2. Set a manual sort or filter option.
3. Navigate to another screen in the application (e.g., Reassign Work, open a Case, go to another worklist).
4. Return to the My Work list; the previously selected sorting and filtering should be retained.

– Recently, we demonstrated the Pega out-of-the-box feature of editing the Pega Dashboard (e.g., adding/removing widgets), which allows individual users to customize their view and persist those changes. The business wants similar behavior for My Work list sorting and filtering.

[Sudheer_Nimmagadda]

solution: enable the below settings.