I had modified the pzpega_ui_doc_lifecycle js rule by private edit. Now UI hangs in loading state. I can not even see my checked out records, UI doesn’t respond. Can I just delete the record from pr4_rule_file table ?
Hi @EngincanY,
Here is a post where they got nearly same issue: https://collaborate.pega.com/question/how-delete-private-check-out-rule-when-i-am-not-able-open-it
Check and try the given solution by Chunzhi_Hong.
Worst case scenario, can you create a new account?
Best regards,
Joël
@JoelB270 Unfortunately, I have to proceed with the same operator. Also, I can not apply the solution provided using RMActionDeleteCheckedOut act,vty, since I am not even able to open that checked out rule page.
@EngincanY you need to use another operator to open the checkedout rule, use the search box on the upper right corner and unfold to see it and then apply Chunzhi_Hong solution.
You can also try to play on pzRuleFormToolbar and pzRuleFormToolbarDelete to make Discard and/or Delete button appear and click on them to see if this work.
@JoelB270 Thank you, I had missed that unfold option. I just applied the solution and it worked.