# How to disable pop up for create stage when we create a case?

**URL:** <https://forums.pega.com/t/how-to-disable-pop-up-for-create-stage-when-we-create-a-case/9223>\
**Category:** User Experience\
**Tags:** 24-2-1, app-studio, dev-designer-studio, constellation, case-management, pega-platform\
**Created:** [March 23, 2025, 9:48am UTC](https://forums.pega.com/t/how-to-disable-pop-up-for-create-stage-when-we-create-a-case/9223 "2025-03-23T09:48:38Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![eswac](https://yyz2.discourse-cdn.com/pega/user_avatar/forums.pega.com/eswac/32/23368_2.png) [@eswac](https://forums.pega.com/u/eswac)\
**Post date:** [March 23, 2025, 9:48am UTC](https://forums.pega.com/t/how-to-disable-pop-up-for-create-stage-when-we-create-a-case/9223/1 "2025-03-23T09:48:38Z")

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Whenever I am creating a case from the dashboard in a portal, the case is opened on a pop-up window, rather than opening in full screen mode. I want the case to open in full screen mode. How do I do that? I use Pega 24’ Constellation.

 ![Screenshot.jpg](https://pega1.discourse-cdn.com/pega/original/2X/5/5fa085bd3644264db69631cfa66afdf047a9efc7.jpeg)

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**Author:** ![Aditi\_Mehta](https://yyz2.discourse-cdn.com/pega/user_avatar/forums.pega.com/aditi_mehta/32/9204_2.png) [@Aditi\_Mehta](https://forums.pega.com/u/Aditi_Mehta)\
**Post date:** [March 27, 2025, 12:54pm UTC](https://forums.pega.com/t/how-to-disable-pop-up-for-create-stage-when-we-create-a-case/9223/2 "2025-03-27T12:54:47Z")

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@eswac

There is currently no way to author this experience in Constellation.

You can skip capturing anything useful as part of create stage ( example : adding a welcome message ) and move the case processing to stage 2.

However this is not recommended as create stage has its own advantages. You can refer this article for more details - [https://docs.pega.com/bundle/platform/page/platform/case-management/create-stage.html](https://docs.pega.com/bundle/platform/page/platform/case-management/create-stage.html)

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<div class="post-metadata">

**Author:** ![eswac](https://yyz2.discourse-cdn.com/pega/user_avatar/forums.pega.com/eswac/32/23368_2.png) [@eswac](https://forums.pega.com/u/eswac)\
**Post date:** [March 28, 2025, 5:19am UTC](https://forums.pega.com/t/how-to-disable-pop-up-for-create-stage-when-we-create-a-case/9223/3 "2025-03-28T05:19:50Z")

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Hi @Aditi Mehta

Thank you for taking time to answer my doubt.

Regards

Nikhil Anand

Associate System Architect Intern