# How to disable community.pega.com/2606:4700:0:0:0:0:6811:c35e\] failed: Network is unreachable (connect failed)

**URL:** <https://forums.pega.com/t/how-to-disable-community-pega-com-2606006811-c35e-failed-network-is-unreachable-connect-failed/4186>\
**Category:** General\
**Tags:** installation-and-deployment, 8-8-1, security, data-integration\
**Created:** [March 20, 2023, 1:16pm UTC](https://forums.pega.com/t/how-to-disable-community-pega-com-2606006811-c35e-failed-network-is-unreachable-connect-failed/4186 "2023-03-20T13:16:41Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![HARIL043](https://avatars.discourse-cdn.com/v4/letter/h/f04885/32.png) [@HARIL043](https://forums.pega.com/u/HARIL043)\
**Post date:** [March 20, 2023, 1:16pm UTC](https://forums.pega.com/t/how-to-disable-community-pega-com-2606006811-c35e-failed-network-is-unreachable-connect-failed/4186/1 "2023-03-20T13:16:41Z")

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Team,

We already marked allowaccesstoExternalsystem DSS to false, but still our system trying to [communicate.pega.com](http://communicate.pega.com) and failing.

Could some one help to disable these -

|   
  
Pega-Desktop  
  
 |   
  
AllowAccessToExternalSystem  
  
 |   
  
false  
  
 |   
  
PEGA-DESKTOP!ALLOWACCESSTOEXTERNALSYSTEM  
  
 |
| --- | --- | --- | --- |

Exception:  
com.pega.pegarules.pub.services.ConnectorException: Caught unhandled exception: java.lang.RuntimeException: org.apache.http.conn.HttpHostConnectException: Connect to [community.pega.com:443](http://community.pega.com:443) [[community.pega.com/104.17.194.94](http://community.pega.com/104.17.194.94), [community.pega.com/104.17.195.94](http://community.pega.com/104.17.195.94), [community.pega.com/2606:4700:0:0:0:0:6811:c25e](http://community.pega.com/2606:4700:0:0:0:0:6811:c25e), [community.pega.com/2606:4700:0:0:0:0:6811:c35e](http://community.pega.com/2606:4700:0:0:0:0:6811:c35e)] failed: Network is unreachable (connect failed)

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**Author:** ![MarijeSchillern](https://yyz2.discourse-cdn.com/pega/user_avatar/forums.pega.com/marijeschillern/32/23321_2.png) [@MarijeSchillern](https://forums.pega.com/u/MarijeSchillern)\
**Post date:** [March 20, 2023, 1:46pm UTC](https://forums.pega.com/t/how-to-disable-community-pega-com-2606006811-c35e-failed-network-is-unreachable-connect-failed/4186/2 "2023-03-20T13:46:13Z")

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@HARIL043 If the users system does not have external access, they may want to disable the check to prevent errors from the check for new versions from appearing in the logs. These errors would not impact the application and could be distracting for people and systems processing the logs.

DSS added to control Pega Version Banner does not need to be updated for Pega 8.8

[https://docs-previous.pega.com/platform/resolved-issues?q=Version%20Banner](https://docs-previous.pega.com/platform/resolved-issues?q=Version%20Banner)

Nuisance errors were being logged related to the application trying to connect to Pega to confirm available versions. This has been resolved by adding the ‘when’ rule pyShowVersionBanner to pzStudioHomeWrapper which allows disabling/enabling the Version Banner based on the setting used in the DSS ShowVersionBanner. pyShowVersionBanner defaults to true when DSS ShowVersionBanner does not exist.

A Dynamic System Setting (DSS) has been added in the latest 8.5, 8.6, and 8.7 patch releases to allow the version banner to be enabled/disabled.

Can you confirm that you followed configuration as per [Default dynamic system settings](https://docs.pega.com/bundle/platform-88/page/platform/system-administration/system-settings-dynamic-overview.html) ?

Please create below DSS:

Owning Ruleset: Pega-Desktop  
Setting Purpose: ShowVersionBanner  
Value：false

You may wish to log a support incident for this on the [MSP](http://msp.pega.com/)if your logs do not provide you with any further troubleshooting ideas.

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<div class="post-metadata">

**Author:** ![HARIL043](https://avatars.discourse-cdn.com/v4/letter/h/f04885/32.png) [@HARIL043](https://forums.pega.com/u/HARIL043)\
**Post date:** [March 20, 2023, 1:53pm UTC](https://forums.pega.com/t/how-to-disable-community-pega-com-2606006811-c35e-failed-network-is-unreachable-connect-failed/4186/3 "2023-03-20T13:53:08Z")

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@MarijeSchillern Here we are not seeing any Banner related message. In logs we are seeing its trying to connect to [community.pega.com](http://community.pega.com)

Do we still need to apply those when & DSS ??

2023-03-20 07:36:50,231 [AsyncServices-1] [STANDARD] [shared] [IEDNAFTA:02.01.01] ( connect.rest.RESTConnector) ERROR Rule-Connect-REST.Code-Pega-List.pxAllAvailableReleases harikril- HTTP connect execution failure: org.apache.http.conn.HttpHostConnectException: Connect to [community.pega.com:443](http://community.pega.com:443) [[community.pega.com/104.17.194.94](http://community.pega.com/104.17.194.94), [community.pega.com/104.17.195.94](http://community.pega.com/104.17.195.94), [community.pega.com/2606:4700:0:0:0:0:6811:c25e](http://community.pega.com/2606:4700:0:0:0:0:6811:c25e), [community.pega.com/2606:4700:0:0:0:0:6811:c35e](http://community.pega.com/2606:4700:0:0:0:0:6811:c35e)] failed: Network is unreachable (connect failed)  
java.lang.RuntimeException: org.apache.http.conn.HttpHostConnectException: Connect to [community.pega.com:443](http://community.pega.com:443) [[community.pega.com/104.17.194.94](http://community.pega.com/104.17.194.94), [community.pega.com/104.17.195.94](http://community.pega.com/104.17.195.94), [community.pega.com/2606:4700:0:0:0:0:6811:c25e](http://community.pega.com/2606:4700:0:0:0:0:6811:c25e), [community.pega.com/2606:4700:0:0:0:0:6811:c35e](http://community.pega.com/2606:4700:0:0:0:0:6811:c35e)] failed: Network is unreachable (connect failed)  
at com.pega.platform.integrationcore.client.http.internal.ComponentsHttpClient.invokeHttpClient(ComponentsHttpClient.java:219) ~[integration-core.jar:?]  
at com.pega.pegarules.integration.engine.internal.connect.rest.RESTConnector.invokeREST(RESTConnector.java:2060) ~[printegrint.jar:?]

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<div class="post-metadata">

**Author:** ![MarijeSchillern](https://yyz2.discourse-cdn.com/pega/user_avatar/forums.pega.com/marijeschillern/32/23321_2.png) [@MarijeSchillern](https://forums.pega.com/u/MarijeSchillern)\
**Post date:** [March 20, 2023, 1:57pm UTC](https://forums.pega.com/t/how-to-disable-community-pega-com-2606006811-c35e-failed-network-is-unreachable-connect-failed/4186/4 "2023-03-20T13:57:38Z")

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@HARIL043 your question would be better answered by our support team. Please let us know the INC id so that we can help track this .

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<div class="post-metadata">

**Author:** ![HARIL043](https://avatars.discourse-cdn.com/v4/letter/h/f04885/32.png) [@HARIL043](https://forums.pega.com/u/HARIL043)\
**Post date:** [March 20, 2023, 2:04pm UTC](https://forums.pega.com/t/how-to-disable-community-pega-com-2606006811-c35e-failed-network-is-unreachable-connect-failed/4186/5 "2023-03-20T14:04:09Z")

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@MarijeSchillern Thanks for your help -

DSS worked for us.
