AnushaP1329
(Anusha Panuganti)
February 2, 2023, 11:58am
1
I have a requirement to set the change status flow action from actions button, user can be able to change the status as required (Penidng,Inprogress,Withdrawn)like this. Is there any OOTB behavior to achieve this?
This requirement is for theme cosmos application.
Mathan
(Mathan Santhosh Kumar)
February 3, 2023, 3:58am
2
Hi @AnushaP1329 , you can add item in menu extension pyWorkActionsExtension, and configure the flow action as local action to update the case.
or you can add case wide actions in case type. hope this gives some clarity.
Use the menu pyWorkActionsExtensions.pdf (134 KB)
AnushaP1329
(Anusha Panuganti)
February 3, 2023, 11:12am
3
Hi@Mathan
Got it, but is there anything OOTB behavior for update case status as local action
please find the document below for my requirement
Mathan
(Mathan Santhosh Kumar)
February 4, 2023, 12:26am
4
Hi @AnushaP1329 I dont think Pega provided flow action to case status update similar to case stage change. we might have to custom build it..
you can refer this if not already,