Could we add a “Resume Flow” option to the Select Action dropdown in the Bulk Actions page? Currently, only Transfer Assignment is available. Adding Resume Flow would enable users to perform this action on multiple selected cases more efficiently.
Yes, adding Resume Flow as a bulk action would be beneficial. It would allow users to efficiently resume multiple assignments at once, particularly when working with cases that share the same workbasket, status, or processing criteria, reducing manual effort and improving operational efficiency.
