Help for feedback Workflow

General
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1

So is there a feature in Pega where you can view all the feedback messages in one place? like you have a page in your workflow that displays the feedback messages from different places, have them auto-formatted, and know where the feedback message came from? like if the message is from Twitter then it should be tagged with twitter and if the message is in the language English it should also have an English tag so we can sort everything automatically, which can help us respond to our clients faster.

if there is let me know where I can learn this from.

thanks.

2

@ibrahims2157 ,

You can define a data type with all necessary attributes of message and store the incoming messages into it. Usiing Data page, you can display the message in your UI. The Data Page can source it using report definition .

3

@Bala_93 where can I learn about that more?

4

@ibrahims2157 ,

You can learn about this in System Architect mission in the Pega academy.