Goal&Deadline Propagation Parent to Child

General
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1

Hi Everyone!

I have a parent case and the user enters a date in this paremt case . I added a data transform to the section where the user enters the date and set the goal time as 20 days after the date entered by the user and the deadline time as 30 days later. How can I transfer these dates to child case by default when child case is created.

Firstly I tried Data propagation(pxgoal and pxdeadline properties) from case type but it did not work.

Secondly i tried pydefault data transforms in child case ( pxgoal = pyWorkCover.pxgoal ,pxdeadline=pyWorkCover.pxdeadline) But also it did not work.

How can i transfer same goal and deadline times parent to child?( I mean, for example Case created and user enter 01.07.2023 so goal time is 21.07.2023 and deadline time is 31.07.2023. I can see this dates parent case but when i enter child case i also resume and see this dates)

2

Hi@MuratS51, Instead of pxgoal and pxdeadline property , can you create a new property for each and use that in pydefault data transform.

3

@GiridharanV2699 I stated wrong(pxgoal->pySLAGoal and pxdeadline->pySLADeadline).

Should i create new properties child and parent class and set value this properties to pySLAGoal and pySLADeadline or should i create these properties only work class.

4

@MuratS51 Create the properties in work class and try.

5

@GiridharanV2699 it didnt work

6

@MuratS51 Can you attach the screenshot of the data transform.

7

@GiridharanV2699 Hello,

I solved my problem thank you anyway.

When I create child cases from Create Case shape, there is a data transform who created automatically in shape.That data transform contains properties to propagate child cases. I added my properties that DT. And it works.