# Form refresh clears other properties when updating one property

**URL:** <https://forums.pega.com/t/form-refresh-clears-other-properties-when-updating-one-property/10587>\
**Category:** User Experience\
**Created:** [January 27, 2026, 2:49pm UTC](https://forums.pega.com/t/form-refresh-clears-other-properties-when-updating-one-property/10587 "2026-01-27T14:49:17Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![SanketP16629929](https://avatars.discourse-cdn.com/v4/letter/s/a6a055/32.png) [@SanketP16629929](https://forums.pega.com/u/SanketP16629929)\
**Post date:** [January 27, 2026, 2:49pm UTC](https://forums.pega.com/t/form-refresh-clears-other-properties-when-updating-one-property/10587/1 "2026-01-27T14:49:17Z")

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Hi Pega Community,

I’m facing an issue with **Form Refresh**. I added **three properties** to the form refresh settings.  
But when I update **one property** , the other properties get **refreshed and cleared (set to blank)** automatically.

### **What I did**

- Added **3 properties** in **Form Refresh settings and created seperate Data transform for each.**

### **Issue**

When I change **Property A** , **Property B and Property C** get refreshed and their values become **blank**.

### **What I expect**

Only the property that is changed should refresh, and other properties should **retain their values**.

### **Please help**

- Why are other properties getting cleared?

- How can I configure the refresh correctly?

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**Author:** ![MarcCheong](https://yyz2.discourse-cdn.com/pega/user_avatar/forums.pega.com/marccheong/32/22678_2.png) [@MarcCheong](https://forums.pega.com/u/MarcCheong)\
**Post date:** [January 27, 2026, 5:43pm UTC](https://forums.pega.com/t/form-refresh-clears-other-properties-when-updating-one-property/10587/2 "2026-01-27T17:43:27Z")

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@SanketP16629929 could you provide some more details on the configuration.

- What field types are A, B and C?
- What does the data transform do?
  - Are they targetting fields not present in the view?

- Are there any visibility conditions on these fields?

**Possible causes**

1. I’ve seen query fields being the target of form refresh settings, these are read only fields, so might be causing issues
2. IF you have visiblity when conditions, these are server side, so firing form refresh settings at the same time as when conditions, causes issues with server side calls.
  1. see [Unexpected UI behavior when using Refresh settings on a flow action | Support Center](https://support.pega.com/support-doc/unexpected-UI-behaviour-when-using-refresh-settings-on-flow-action)

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**Author:** ![SanketP16629929](https://avatars.discourse-cdn.com/v4/letter/s/a6a055/32.png) [@SanketP16629929](https://forums.pega.com/u/SanketP16629929)\
**Post date:** [January 28, 2026, 9:41am UTC](https://forums.pega.com/t/form-refresh-clears-other-properties-when-updating-one-property/10587/3 "2026-01-28T09:41:33Z")

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Hi @MarcCheong

Thanks for the response.

The properties A, B and C are **Paragraph type fields and are read-only**.  
They are populated using separate **Data Transforms** and displayed in the same view.  
There are **no visibility when conditions** on these fields.

For

 ![Screenshot 2026-01-28 141316.png](https://pega1.discourse-cdn.com/pega/original/3X/2/d/2df3deb27946d8f65411c842d169c425f58605a9.png)

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**Author:** ![MarcCheong](https://yyz2.discourse-cdn.com/pega/user_avatar/forums.pega.com/marccheong/32/22678_2.png) [@MarcCheong](https://forums.pega.com/u/MarcCheong)\
**Post date:** [January 28, 2026, 5:41pm UTC](https://forums.pega.com/t/form-refresh-clears-other-properties-when-updating-one-property/10587/4 "2026-01-28T17:41:11Z")

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@SanketP16629929i think your response cut off? (maybe)

**Data Transform?**

What is in the data transform? There are rules with form refresh, like you can not cascade a trigger (change in A, triggers form refresh, runs data transform, updates B, change in B triggers another data transform…). Is there anything like that in your Data Transform?

- Are they targeting fields that are not in your view (DX API will block that causing an error that could foreseeably reset fields)
- Are they targeting page list properties? AND are you on a version before '25? (this was not possible and again could cause errors)

**View?**

Is your view split into multiple views? or field groups, its possible that this could be blocking the refresh.

**Constellation 101 article**

You might find this useful: [Form refresh settings: The artist formally known as “on change, run data transform..” | Pega Community](https://community.pega.com/conversations/user-experience/form-refresh-settings%3A-the-artist-formally-known-as-%E2%80%9Con-change%2C-run-data-transform..%E2%80%9D)

**Support Ticket**

Happy to respond if you can provide more details but would highly recommend raising a support ticket on My Pega Support so they can go through all your configuration to try and diagnose the issue. _The above are the usual culprits when it comes to configuration issues_
