To build an E-Seva Website using Pega Constellation 24.2, you can follow this complete step-by-step guide to implement key use cases such as applying for Caste Certificate, Income Certificate, Aadhaar Services, and Bill Payments.
1. Application Overview
App Name: E-Seva – Govt Services Portal Platform: Pega Constellation (24.2) Purpose: Provide citizens access to various digital services like applying for documents and paying utility bills online.
2. Use Cases to Implement
Use Case
Description
Caste Certificate
Citizens apply for a caste certificate by submitting personal and caste-related data.
Income Certificate
Application form to verify income details.
Aadhaar Services
Services like update address, check status, etc.
Bill Payment
Allows citizens to pay electricity/water/phone bills.
To build the E-Seva application in Pega Constellation 24.2, first create a new application and name it “E-Seva” for government services. Then, define separate case types like Caste Certificate, Income Certificate, Aadhaar Services, and Bill Payments. Each case should include steps like collecting user information, uploading documents, review, and submission. Use the View Editor to design the forms and create necessary data types like Citizen Details and Bill Types. For Aadhaar or bill-related services, set up REST connectors to call external APIs. Configure role-based access for citizens and admins, and design a landing page with shortcuts to each service. Use App Studio to arrange the user flow and test everything using scenario tests. Finally, package the application for deployment and monitor it using PDC.
1. Application Overview