Does Constellation hybrid mode work with subcases?

I’m wondering if, in an in an instance where there are UI Kit based parent and subcases, will both case types work in hybrid mode in Constellation? If so, how?

Hi @TimJ17020824,

Yes, UI Kit-based parent and subcases can work in hybrid mode in Constellation with careful planning and execution. The key is to ensure compatibility, manage dependencies, and thoroughly test the hybrid setup.

1.Determine which parent and subcases are UI Kit-based and which will be moved to Constellation. Understand the dependencies between the parent and subcases, especially any UI or data dependencies.

2.In your application’s rule, set the UI to Constellation. This can be done in the Application Definition rule under the User Interface tab.

3.For each case type that needs to work in Constellation, create new Constellation views (using DX API and React-based components) or update existing ones.

4.Ensure that both UI Kit and Constellation parts of the application work seamlessly together.

Regards,

Prasad

@TimJ17020824 - Yes possible we need to add both the case types in the application definition rule of constellation application. For detailed steps please follow below link.

Thank you.