Design based Understanding

How a developer decides when to go for case type creation or when we can manage using processes ??

@MonikaS9010

A case type is an abstract model of a business transaction. Case types model repeatable business transactions. A case is a specific transaction instance. To model the online order transaction in Pega Platform, you define an online order case type that advances from submission to processing and then delivery.

  • Security
  • Maintainability
  • Rule re usability
  • Performance
  • Reporting

@MonikaS9010

Improve work processing in your application by creating case types that visualize business processes. When you visualize a business process, you can conveniently divide the process into phases, and then track and manage work with greater ease.

I recommend using case types to better track the progress made in the workflow and to accomplish the retention requirements. Please find the factors below to consider

Security

Reporting

Locking

Specialization

Dependency Management

Performance

Ad hoc processing