# Custom pulse post

**URL:** <https://forums.pega.com/t/custom-pulse-post/2554>\
**Category:** General\
**Tags:** insurance, 8-6-3, case-management, lead-system-architect\
**Created:** [May 6, 2022, 11:36am UTC](https://forums.pega.com/t/custom-pulse-post/2554 "2022-05-06T11:36:21Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![ReenaS75](https://yyz2.discourse-cdn.com/pega/user_avatar/forums.pega.com/reenas75/32/277_2.png) [@ReenaS75](https://forums.pega.com/u/ReenaS75)\
**Post date:** [May 6, 2022, 11:36am UTC](https://forums.pega.com/t/custom-pulse-post/2554/1 "2022-05-06T11:36:21Z")

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How to create a custom pulse post type. Is there a way to create a custom post type like PegaSocial-Post-Call.

When this post type is selected, along with the comments I want to capture in a dropdown whether the call was incoming and outgoing.,

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**Author:** ![KingLam](https://yyz2.discourse-cdn.com/pega/user_avatar/forums.pega.com/kinglam/32/16978_2.png) [@KingLam](https://forums.pega.com/u/KingLam)\
**Post date:** [May 6, 2022, 12:14pm UTC](https://forums.pega.com/t/custom-pulse-post/2554/2 "2022-05-06T12:14:19Z")

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@ReenaS75

Customization of the Pulse gadget is not recommended.

Alternatively I would suggest exploring the “Tags” capability integrated with the Pulse gadget. Adding a “#inbound” or “#outbound” for example as tags to the pulse message. You can proceed to track the pulse messages following using the tags.

Example:

1. adding a tag to a pulse message.

 ![Adding #inbound tag to a message.png](https://pega1.discourse-cdn.com/pega/original/2X/b/b6b62d891174c273cd6a2deb68e84dcd9f64515f.png)

1. In this example I have 2 test messages with the inbound tag.

 ![Messages.png](https://pega1.discourse-cdn.com/pega/original/2X/6/6cb7ddd4bd24355718bf26b0f75658ecd74c467e.png)

1. search for the tag or clicking the tag in the actual pulse message brings me to the Pulse page where I can proceed to see all cases and pulse messages with this tag.

 ![Tags page.png](https://pega1.discourse-cdn.com/pega/original/2X/6/683de2641a4ffc38d6781c2879c27020f22c0b25.png)

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<div class="post-metadata">

**Author:** ![ReenaS75](https://yyz2.discourse-cdn.com/pega/user_avatar/forums.pega.com/reenas75/32/277_2.png) [@ReenaS75](https://forums.pega.com/u/ReenaS75)\
**Post date:** [May 6, 2022, 10:33pm UTC](https://forums.pega.com/t/custom-pulse-post/2554/3 "2022-05-06T22:33:33Z")

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@KingLam thanks for your response King. We are using theme cosmos and my understanding is that tags are not supported by theme-cosmos.

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<div class="post-metadata">

**Author:** ![ReenaS75](https://yyz2.discourse-cdn.com/pega/user_avatar/forums.pega.com/reenas75/32/277_2.png) [@ReenaS75](https://forums.pega.com/u/ReenaS75)\
**Post date:** [May 6, 2022, 10:38pm UTC](https://forums.pega.com/t/custom-pulse-post/2554/4 "2022-05-06T22:38:45Z")

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@ReenaS75 seems I was wrong, I tried it inspite or reading it somewhere that theme cosmos doesnt support tags, but its working