CTI support for Aways AES 8.1.3 - Read SIP header and extract the caller CTI data from UUI field

General
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Hello ,

Our Voice Team is planning for Avaya AEP upgrade

Below is the details from our Voice team

AES version for will remain AES 8.1.3 same after the upgrade .

Question from our Voice team is : Can Pega read a SIP header to extract the caller CTI data that is currently in the UUI field.

Please let us know if you need more information , or have some specific questions.

Ref material followed by our team is below , but we need bit more info .

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@SUBHABAGCHI - Please refer to this documentation - Call data saving mechanism (pega.com)