Hi Team,
We are migrating our Pega Sales Automation application from Traditional to Constellation.
Current Scenario:
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In the traditional UI, after creating a Lead, users manually initiate the “Convert Lead” action via Case-wide Local Actions.
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For the Constellation implementation, we updated the lifecycle so that immediately upon Lead creation, the Lead Conversion assignment/flow opens automatically.
The Issue:
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For new Leads created directly in Constellation, this automated flow works as expected.
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For in-flight Leads originally created in the Traditional UI, when opened in Constellation to attempt conversion, the case triggers an error and lands in Broken Process / Flow Problems.
Any guidance or reference to Pega documentation would be greatly appreciated.
Thank you!