When you try to configure the view by clicking on the Configure UI action button from the right , the view does not get launched . Faced this issue with the recent community edition . Could some one provide a work around for this ?
25.1.3 issue, for which there is a hot fix. The pega academy team need to update their instance to address this.
You can raise this directly via the contact the pega academy team link inside the mission.
However, you can also work around this by opening the UX Tab of the Case, open the “Other Views” tab in top right, and then opening the Form View directly to edit it.
FYI - HFIX-D1671 hotfix for 25.1.3
Hello, I understand that there’s a hotfix for this, but is there a work around for Community Edition users? Since the view doesn’t exist yet, I can’t configure it properly in the UX tab.
how to get this hot fix
Only way is to install the hotfix by getting hotfix file from support team, else you can export your implemented application and select the delete the system option so it will provide a new edition and import your application(we did the same today)
- Go to the My Support Portal.
- Click Create to open a new request.
- If you already know the hotfix identifier (e.g., DL-XXXXX), select Existing Hotfix Request and list the numbers.
Thanks. I exported the app, deleted the system, created a new system, and imported the app. I am now able to get into the configure user action screen.