# Bix extract giving blank values in the report

**URL:** <https://forums.pega.com/t/bix-extract-giving-blank-values-in-the-report/2855>\
**Category:** General\
**Tags:** financial-services, 7-3, system-architect, case-management\
**Created:** [July 6, 2022, 7:26pm UTC](https://forums.pega.com/t/bix-extract-giving-blank-values-in-the-report/2855 "2022-07-06T19:26:24Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![anoops95](https://avatars.discourse-cdn.com/v4/letter/a/5f8ce5/32.png) [@anoops95](https://forums.pega.com/u/anoops95)\
**Post date:** [July 6, 2022, 7:26pm UTC](https://forums.pega.com/t/bix-extract-giving-blank-values-in-the-report/2855/1 "2022-07-06T19:26:24Z")

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Bix extract giving blank values.any idea?

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**Author:** ![BharathSuntigikarHCL](https://avatars.discourse-cdn.com/v4/letter/b/848f3c/32.png) [@BharathSuntigikarHCL](https://forums.pega.com/u/BharathSuntigikarHCL)\
**Post date:** [July 6, 2022, 8:13pm UTC](https://forums.pega.com/t/bix-extract-giving-blank-values-in-the-report/2855/2 "2022-07-06T20:13:23Z")

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@anoops95 please check whther the properties are optimized or not.if its not optimized then it will give you the blank values even if the vakues are present in the case clipboard.

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**Author:** ![anoops95](https://avatars.discourse-cdn.com/v4/letter/a/5f8ce5/32.png) [@anoops95](https://forums.pega.com/u/anoops95)\
**Post date:** [July 6, 2022, 8:37pm UTC](https://forums.pega.com/t/bix-extract-giving-blank-values-in-the-report/2855/3 "2022-07-06T20:37:35Z")

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@Bharath.Suntigikar thanks looks like root cause is correct.i included one optimized property it worked fine.