# Ask the Expert - The Pega Cloud 3 Update Experience with Raghu Saranathan

**URL:** <https://forums.pega.com/t/ask-the-expert-the-pega-cloud-3-update-experience-with-raghu-saranathan/5186>\
**Category:** Pega-as-a-Service\
**Created:** [October 13, 2023, 3:38pm UTC](https://forums.pega.com/t/ask-the-expert-the-pega-cloud-3-update-experience-with-raghu-saranathan/5186 "2023-10-13T15:38:19Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![MarissaRogers](https://yyz2.discourse-cdn.com/pega/user_avatar/forums.pega.com/marissarogers/32/23444_2.png) [@MarissaRogers](https://forums.pega.com/u/MarissaRogers)\
**Post date:** [October 13, 2023, 3:38pm UTC](https://forums.pega.com/t/ask-the-expert-the-pega-cloud-3-update-experience-with-raghu-saranathan/5186/1 "2023-10-13T15:38:19Z")

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Join @RaghuSaranathan in this Ask the Expert session on the Pega Cloud 3 Update Experience!

Raghu will be able to answer any of your questions related to updating to Pega Cloud 3!

**Make sure to Favorite and Follow for updates via the[Notification bell and/or weekly digest](https://accounts.pega.com/notifications/preferences)!**

**Session dates** : October 16 - October 27

**Session opens to questions on October 16!**

 ![Ask the Expert - Pega Cloud 3 Update Experience with Raghu Saranathan.jpg](https://pega1.discourse-cdn.com/pega/original/2X/1/16912cf7f0f81491d7135863a30a163374537040.jpeg)

**Meet Your Expert, Raghu Saranathan**

Raghu Saranathan has over 20 years of industry experience of which the last five years have been with Pega. Raghu has worked on several initiatives within Pega to improve the challenges with the update process. He actively led the work to create zero downtime patch updates and to the near zero-downtime minor updates. Raghu takes great pride in his work and always finds ways to improve operational efficiency for a given situation.

**Message From Your Expert, Raghu Saranathan**

Pega Cloud® now has its latest major version offering, Pega Cloud 3. This new architecture delivers the most scalable, reliable, and secure Pega Cloud services to run your application workloads using Pega Infinity™.

We have developed a process to update the clients who are on Pega Cloud 2 to go to Pega Cloud 3 so that they can avail all of the latest offerings that Pega Cloud® has.

**Ask the Expert Rules**

- Follow the [Pega Support Center’s Rules of Engagement](https://support.pega.com/content-page/about#p-70186900-7e38-4de4-97d9-122c0c0cfb39)
- This is not a Live Chat - @RaghuSaranathan will reply to your questions over the course of the session
- Questions should be clearly and succinctly expressed
- Questions should be of interest to many others in the audience
- Have fun!

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<div class="post-metadata">

**Author:** ![MarissaRogers](https://yyz2.discourse-cdn.com/pega/user_avatar/forums.pega.com/marissarogers/32/23444_2.png) [@MarissaRogers](https://forums.pega.com/u/MarissaRogers)\
**Post date:** [October 20, 2023, 1:28pm UTC](https://forums.pega.com/t/ask-the-expert-the-pega-cloud-3-update-experience-with-raghu-saranathan/5186/2 "2023-10-20T13:28:46Z")

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Are you looking to update your Cloud to Pega Cloud 3 but aren’t sure of the process?

Check out our documentation: [Process to update to Pega Cloud 3](https://docs.pega.com/bundle/pega-cloud/page/pega-cloud/pc/process-to-update-to-pega-cloud-3.html)

If you have any questions, share them here!

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<div class="post-metadata">

**Author:** ![MarissaRogers](https://yyz2.discourse-cdn.com/pega/user_avatar/forums.pega.com/marissarogers/32/23444_2.png) [@MarissaRogers](https://forums.pega.com/u/MarissaRogers)\
**Post date:** [October 27, 2023, 5:35pm UTC](https://forums.pega.com/t/ask-the-expert-the-pega-cloud-3-update-experience-with-raghu-saranathan/5186/3 "2023-10-27T17:35:25Z")

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Thank you to @RaghuSaranathan for being our Expert in this Pega Cloud 3 Ask the Expert!

We will be continuing with Pega Cloud 3 sessions so keep an eye on our [Ask the Expert homepage](https://support.pega.com/ask-expert) to find out more!