# Activities for setting Case Level SLA

**URL:** <https://forums.pega.com/t/activities-for-setting-case-level-sla/3832>\
**Category:** General\
**Tags:** 8-6-6, case-management\
**Created:** [January 20, 2023, 5:48am UTC](https://forums.pega.com/t/activities-for-setting-case-level-sla/3832 "2023-01-20T05:48:13Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![MaxonL16591286](https://avatars.discourse-cdn.com/v4/letter/m/eb9ed0/32.png) [@MaxonL16591286](https://forums.pega.com/u/MaxonL16591286)\
**Post date:** [January 20, 2023, 5:48am UTC](https://forums.pega.com/t/activities-for-setting-case-level-sla/3832/1 "2023-01-20T05:48:13Z")

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Hi regarding my previous question:

> **[Update case level SLA dynamically | Support Center](https://support.pega.com/question/update-case-level-sla-dynamically)**
>
> we need to update case level goal and dead line after first assignment in flow. Looks like there are OOTB APIs available but all of them are updating SLA setting for corresponding assignment. Any approach to modify case level SLA?

your team share below 3 activities for setting SLA:

Work-.ActionChangeWorkSLA

ActionChangeWorkSLAProps

pxAdjustSLATimes

May I know which ones can be used to set CASE level SLA which is what I wanted?

And what’s the usage of them? Any sample pls? Many thanks.

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**Author:** ![MaxonL16591286](https://avatars.discourse-cdn.com/v4/letter/m/eb9ed0/32.png) [@MaxonL16591286](https://forums.pega.com/u/MaxonL16591286)\
**Post date:** [January 25, 2023, 3:18pm UTC](https://forums.pega.com/t/activities-for-setting-case-level-sla/3832/2 "2023-01-25T15:18:41Z")

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Hi, can someone kindly help for above questions? Thanks.

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<div class="post-metadata">

**Author:** ![MaxonL16591286](https://avatars.discourse-cdn.com/v4/letter/m/eb9ed0/32.png) [@MaxonL16591286](https://forums.pega.com/u/MaxonL16591286)\
**Post date:** [December 16, 2023, 6:37am UTC](https://forums.pega.com/t/activities-for-setting-case-level-sla/3832/3 "2023-12-16T06:37:15Z")

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@MaxonL16591286

ActionChangeWorkSLAProps is fine
