# Access to pega docker image

**URL:** <https://forums.pega.com/t/access-to-pega-docker-image/8072>\
**Category:** General\
**Tags:** installation-and-deployment, pega-platform\
**Created:** [August 15, 2024, 1:58pm UTC](https://forums.pega.com/t/access-to-pega-docker-image/8072 "2024-08-15T13:58:01Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![LaelO17239352](https://avatars.discourse-cdn.com/v4/letter/l/b5a626/32.png) [@LaelO17239352](https://forums.pega.com/u/LaelO17239352)\
**Post date:** [August 15, 2024, 1:58pm UTC](https://forums.pega.com/t/access-to-pega-docker-image/8072/1 "2024-08-15T13:58:01Z")

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I am working with our license manager and he advised me to reach out to support for help. I am not able to access the link to request for docker images on my support portal software center.

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**Author:** ![MarijeSchillern](https://yyz2.discourse-cdn.com/pega/user_avatar/forums.pega.com/marijeschillern/32/23321_2.png) [@MarijeSchillern](https://forums.pega.com/u/MarijeSchillern)\
**Post date:** [August 15, 2024, 2:25pm UTC](https://forums.pega.com/t/access-to-pega-docker-image/8072/2 "2024-08-15T14:25:20Z")

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@LaelO16918799 Pelase clarify and show us the screen where you are trying to “.. access the link to request for docker images”

if this is a question about access to **My Pega → My Software**. then likely the licensed company’s Account Administrator has not affiliated you to their company, and therefore you do not have the Access Role required to view [My Software](https://my.pega.com/mypegaprd/PRAuth/SSO/MyPega/MySoftware). tab.

Please read our FAQ pages:

[My Support Portal Frequently Asked Questions](https://support.pega.com/content-page/my-support-portal-faq)

[The New Software Download Experience in My Pega is Live!](https://support.pega.com/discussion/new-software-download-experience-my-pega-live)

[My Pega Frequently Asked Questions](https://community.pega.com/about-my-pega)

[Accounts FAQ](https://community.pega.com/account-faqs)

[Managing Support contacts](https://support.pega.com/support-doc/managing-support-contacts)

 ![ga.png](https://pega1.discourse-cdn.com/pega/original/2X/a/ac0abdad4925d5973295986f2b548894c36aefe1.png)

[Pega-provided Docker images \> Requesting access to Pega-provided Docker im](https://docs.pega.com/bundle/platform/page/platform/deployment/client-managed-cloud/pega-docker-images-manage.html)

To request access to Pega-provided Docker images, follow these steps:

1. Navigate to My Pega and log in with your credentials.
2. In the header of the page, click Software \> My Software.
3. In the Explore More @ Pega panel on the right, click Run the Pega Platform in a container.
4. Send the request, and you will receive a confirmation message and an access key via email.

If you are unable to access the link, ensure that you are affiliated with your organization correctly.

—\> Contact your Support Contact Administrator (SCA) to set up access. If the issue persists, log a support INCIDENT via the [MSP](https://msp.pega.com/).

For more details, refer to the credentials management and ensure your account is properly set up to access the required resources

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**Author:** ![LaelO17239352](https://avatars.discourse-cdn.com/v4/letter/l/b5a626/32.png) [@LaelO17239352](https://forums.pega.com/u/LaelO17239352)\
**Post date:** [August 15, 2024, 4:09pm UTC](https://forums.pega.com/t/access-to-pega-docker-image/8072/3 "2024-08-15T16:09:27Z")

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@LaelO16918799

I have access to the software download center as an administrator. I just don’t see the option to run pega in a container from the explore more at pega link

Do I need my support contact to add it?

 ![Capture1.PNG](https://pega1.discourse-cdn.com/pega/original/2X/c/c351802ba92f600baa9764cf95d40f295eb25bb4.png)

 ![Capture-2-what I need to see.PNG.jpg](https://pega1.discourse-cdn.com/pega/original/1X/febb304fb04a7d00dd7113e3a9c1cca3d27eb889.jpeg)