2 level of child cases in pega

General
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1

Hi Team,

I have a requirement where I need to create 2 level of childs

For Ex:
A

/ \

B1 B2
/ \

C1 C2

\ /

Case Resolved

My question: Can pega Case management supports to create C1 and C2 as child cases to already a child case B1

2

@karimullaN

Yes, this is feasible based on your requirements. If I understand the requirement correctly, please find the details

A - Top Parent

B1, B2 are child cases to A case

C1, C2 are child cases to B1 case

3

@karimullaN

I’m assuming your requirement is that to create C child case from parent case A? If that is so then it is possible to do. In the parent case A’s pyDefault, both the child case B,C classes are to added in the Child Case Types section. Similarly in the pyDefault of child case B, the class of child case C is to be added in the Child Case Types section.